Every winter, we get calls from families whose furnaces have quit. Usually the furnace is an older model, not very efficient, and it’s seen little maintenance over the years. Sometimes the repairs are easy and inexpensive. A thorough check up and cleaning can often help us find the problem and fix it.
At other times, however, the problem is more serious, and the cost of repairs can be quite high. This is when customers ask us if it’s better to repair the furnace they have or buy a new one.
There are many heating companies that see such a question as an opportunity to make a big sale. Some will use high-pressure sales tactics to complete the sale. Not us. We’ve been in business 59 years for one reason: our customers know us and trust us.
When a company considers making a large purchase, they perform a cost-benefit analysis to determine whether it makes financial sense to spend the money. We do a similar analysis to see whether it’s best to repair the furnace you have or invest in a new one. There are many factors that go into making this decision. Here are a few to consider:
How old is your furnace? If your furnace is more than 10 years old, you may be spending a lot of money sending hot air out the chimney. Newer furnaces are much more cost efficient than older models. A new furnace can often reduce your heating cost by 20 percent or more.
Are your utility bills always going up? Does your furnace need frequent repairs and adjusting? Both of these are signs that the unit may be on its last legs. You have to factor the anticipated cost of additional repairs when deciding whether to keep or replace your furnace.
Is your heat uneven in the house? Poor insulation, dirty duct work and a poorly functioning furnace can result in cold spots throughout your house.
Finally, what is the cost of the repair, and what are your total net costs of replacement, including fuel costs and interest? We’ll show you the step-by-step analysis we used to come up with an answer, and then give you the options to choose from.
If you can get buy with a repair, we’ll tell you. If it’s time to replace the furnace, we’ll give you suitable options at various price points. And we’ll never push you or pressure you. We’ll just give you as much information as possible so you can make an informed decision. Fair enough?
This is how we’ve done business for decades. It’s why our customers keep coming back and keep referring us to their family and friends. We can’t buy that kind of loyalty. It has to be earned. Yes, we want your business! But in the long term, it’s more important for us to have your trust.
Heating problems? Call us at 330-655-2933 to arrange a service call. We’ll give you prompt service, an honest assessment of your problem and peace of mind.