Customer Reviews

Customer Reviews

At Hudson Heating Company, we value your feedback. Please leave us a review and let us know about your experience working with our team.

Sheri Gestring
Sheri Gestring
19:39 30 Apr 18
After using another furnace company for over 15 years (and we really liked them) when we were told our 18+ year-old furnace needed replacing, we thought it best to get a few quotes before making a decision. We called Hudson Heating because they are locally-owned and recommended by Trane. Joe came out very soon after our call, appreciating that we were trying to replace before the old one broke down. We inquired about a high-efficiency unit, after another company told us it would be a big deal and extra money to go with the high-efficiency units. Joe said this wasn’t true for them and he quoted the units including the installation costs. His quote came in considerably less than the company we previously used. I called and asked some questions and talked toAmy who took a lot of time to answer my concerns. We decided to go with Hudson Heating and they came out quickly and installed the new furnace and new air conditioning unit. Austin and Banjo were very professional and thorough, explaining the new system and thermostat. They were also very patient as our dogs barked at them the whole time. They got the job a bit quicker than anticipated. As they did not start up the new A/C unit at installation because it was February, they said they would call us in the spring to arrange the start-up. They were true to their word, as Jodi called us and made an appointment to have someone get the A/C start up finished by the end of April. Austin came out and in less than an hour had the unit going. My experience with Hudson Heating is that they were quick, knowledgeable, professional and very reasonable on the cost. I would highly recommend them.
Isabel Lee
Isabel Lee
14:24 19 Oct 18
We were in need of a complete system replacement for our 23 year-old home. Amie & Banjo helped us make a well-informed decision to convert to gas/electric from an all electric configuration. Our job had multiple zones, furnaces & condensers making it more complex than usual. This team saw us through to the end, were quick, responsive and thorough, making sure we were completely satisfied with the comfort of our home and confident in how to best use our new programmable thermostats, a high-tech upgrade from our previous system. I would highly recommend this company.
Majernik’s
Majernik’s
00:58 06 Nov 18
We have used Hudson Heating for the past 15+ years. They have always been very professional, clean, proficient and courteous.
john howard
john howard
00:02 03 Jan 19
Brenda Pestak
Brenda Pestak
20:20 28 Feb 19
5 stars for Hudson Heating Company! Our A/C stopped working in Sept. 2018, and our furnace was 27 years old. Buying both a new central air unit, and heating unit for one's home is a big investment that I put hours of research into. I learned that when a company consultant comes out to your home they should go room to room to calculate which unit would be best suited for the size and needs of your home. I also learned it is a good idea to get 3 different company estimates. So we had 3 companies come out to give us estimates. Amie from Hudson Heating Company was the only one who did the room to room calculation correctly. ( The men from the other companies just looked around and did not measure the rooms. ) Amie was thorough and accurate, and took the most time with us. We never felt rushed, and she was great at answering all our questions. A rep from a different company, took out our furnace filter, and then the cover off our furnace. He left without putting the cover back on, and my husband noticed that he had put our furnace filter in backwards! Good thing it was a warm fall day and the A/C was on, and not the furnace! Needless to say we crossed that other company off our list of possibilities! I chose Hudson Heating company as one of our 3 companies to look at in the first place, based on the great reviews and on the review of Amie their comfort consultant, and because I wanted the Trane product, which is what they use. My husband and I felt the most comfortable with Hudson heating, and so we chose them. Amie made a big impression on us. Both on the phone and when she came out to meet us, Amie was so professional. She gets an A+ in customer service! She answered all our questions, really listened to us, and helped us come up with the best plan for our needs. She helped us with the rebate, and the Trane warranty, and so many details that made the whole process easier. We have only good things to say about Hudson Heating from Stephanie who answered the phone, to consultant "A+ Amie," and the professional installers that came on time, and were efficient, polite, cleaned up well, talked us through the new thermostat, humidifier, and care of our new units. Amie also invited us to call if we had any further questions or concerns. We have been comfortable all winter long with the Trane Furnace & humidifier ( air is a lot less dry) and comfortable last Fall when it was 90 degrees on October 8th and the new A/C was working great! We are happy we chose Hudson Heating Company.
Kyla Elderton
Kyla Elderton
20:47 29 Mar 19
Thank you Amie for being so patient, knowledgeable, efficient and friendly- she knows so much about furnaces! Hudson Heating saved us in the dead of this very cold winter when our 17 year old furnace died on one of those below zero days. We had a new furnace quickly installed with the expert skill of Banjo- he has serviced out HVAC for so many years- he feels like family! Excellent company, true to their word- highly recommended!
Jennifer Gentile
Jennifer Gentile
15:06 25 Jun 19
We were new residents to Ohio and are so grateful we found Hudson Heating Company. We appreciate their professionalism and honesty. They service all of our units and have installed new ones as well. Our general contractor is extremely particular about which subcontractors he uses and Hudson Heating is a company he consistently uses and recommends. They are extremely professional, organized, knowledgeable and thorough. Highly recommend!
Jean Minar
Jean Minar
21:22 29 Jun 19
My husband and I have used Hudson Heating exclusively for over 20 years and in all that time they have always given us excellent service. They installed our new furnace and home AC unit in 2002 and they are both still running strong. As far as we are concerned, they are the only game in town.
Renell Hardtmayer
Renell Hardtmayer
17:53 30 Jun 19
We have utilized their talents for years, new furnaces , services for AC’s which brings me to this review. Yesterday it was90*+ and we run a B&B and had a full house- the first floor unit was not cooling sufficiently and I flew into panic mode. Called Austin and even tho it was Saturday came within a half Hour AND fixed it - some part he had on the truck and the guests did not whine! Love this place. Very reliable AND talented.
Michael Thom
Michael Thom
13:55 05 Jul 19
As a resident of Hudson for many years now, I have been very pleased with the service provided by Hudson Heating Company. I have had my main AC/furnace system replaced and installed (Trane) by HHC about 2 years ago and been very pleased to date. I have had several routine seasonal cleaning/maintenance service calls to date. I recently had a motor/capacitor replaced on my secondary 2004 Trane A/C unit and it went smoothly. HHC may not be the cheapest game in the area but I believe fairly priced and with very good service standards. Staff and ownership have always been professional, knowledgeable, courteous and patient with answering questions and explaining what they were doing. Keep up the good work. Highly recommend.
Cody and Stacy Brookover
Cody and Stacy Brookover
23:15 13 Jul 19
Amiee is such a pleasure to work with. She's the main reason we choose Hudson Heating. Their technicians are highly trained for install and service. Reasonable pricing for brand new AC but also if you needed both AC and Heat great bundle prices.
Steven M
Steven M
13:42 12 Jul 19
Both the sales person and installers were very informative, personable and honest about what I needed to do to solve my a/c problem. This was my first time doing business with Hudson Heating and I would recommend them going forward.
Alison Rich
Alison Rich
21:18 17 Jul 19
We have had Hudson H&C fix our old furnace, install a new one (measured by the owner himself), and fix our older air conditioner. Every service person is kind, professional and knowledgeable. I highly recommend this company!
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