Customer Reviews

Customer Reviews

At Hudson Heating Company, we value your feedback. Please leave us a review and let us know about your experience working with our team.

Sheri Gestring
Sheri Gestring
19:39 30 Apr 18
After using another furnace company for over 15 years (and we really liked them) when we were told our 18+ year-old furnace needed replacing, we thought it best to get a few quotes before making a decision. We called Hudson Heating because they are locally-owned and recommended by Trane. Joe came out very soon after our call, appreciating that we were trying to replace before the old one broke down. We inquired about a high-efficiency unit, after another company told us it would be a big deal and extra money to go with the high-efficiency units. Joe said this wasn’t true for them and he quoted the units including the installation costs. His quote came in considerably less than the company we previously used. I called and asked some questions and talked toAmy who took a lot of time to answer my concerns. We decided to go with Hudson Heating and they came out quickly and installed the new furnace and new air conditioning unit. Austin and Banjo were very professional and thorough, explaining the new system and thermostat. They were also very patient as our dogs barked at them the whole time. They got the job a bit quicker than anticipated. As they did not start up the new A/C unit at installation because it was February, they said they would call us in the spring to arrange the start-up. They were true to their word, as Jodi called us and made an appointment to have someone get the A/C start up finished by the end of April. Austin came out and in less than an hour had the unit going. My experience with Hudson Heating is that they were quick, knowledgeable, professional and very reasonable on the cost. I would highly recommend them.
Isabel Lee
Isabel Lee
14:24 19 Oct 18
We were in need of a complete system replacement for our 23 year-old home. Amie & Banjo helped us make a well-informed decision to convert to gas/electric from an all electric configuration. Our job had multiple zones, furnaces & condensers making it more complex than usual. This team saw us through to the end, were quick, responsive and thorough, making sure we were completely satisfied with the comfort of our home and confident in how to best use our new programmable thermostats, a high-tech upgrade from our previous system. I would highly recommend this company.
Majernik’s
Majernik’s
00:58 06 Nov 18
We have used Hudson Heating for the past 15+ years. They have always been very professional, clean, proficient and courteous.
john howard
john howard
00:02 03 Jan 19
Brenda Pestak
Brenda Pestak
20:20 28 Feb 19
5 stars for Hudson Heating Company! Our A/C stopped working in Sept. 2018, and our furnace was 27 years old. Buying both a new central air unit, and heating unit for one's home is a big investment that I put hours of research into. I learned that when a company consultant comes out to your home they should go room to room to calculate which unit would be best suited for the size and needs of your home. I also learned it is a good idea to get 3 different company estimates. So we had 3 companies come out to give us estimates. Amie from Hudson Heating Company was the only one who did the room to room calculation correctly. ( The men from the other companies just looked around and did not measure the rooms. ) Amie was thorough and accurate, and took the most time with us. We never felt rushed, and she was great at answering all our questions. A rep from a different company, took out our furnace filter, and then the cover off our furnace. He left without putting the cover back on, and my husband noticed that he had put our furnace filter in backwards! Good thing it was a warm fall day and the A/C was on, and not the furnace! Needless to say we crossed that other company off our list of possibilities! I chose Hudson Heating company as one of our 3 companies to look at in the first place, based on the great reviews and on the review of Amie their comfort consultant, and because I wanted the Trane product, which is what they use. My husband and I felt the most comfortable with Hudson heating, and so we chose them. Amie made a big impression on us. Both on the phone and when she came out to meet us, Amie was so professional. She gets an A+ in customer service! She answered all our questions, really listened to us, and helped us come up with the best plan for our needs. She helped us with the rebate, and the Trane warranty, and so many details that made the whole process easier. We have only good things to say about Hudson Heating from Stephanie who answered the phone, to consultant "A+ Amie," and the professional installers that came on time, and were efficient, polite, cleaned up well, talked us through the new thermostat, humidifier, and care of our new units. Amie also invited us to call if we had any further questions or concerns. We have been comfortable all winter long with the Trane Furnace & humidifier ( air is a lot less dry) and comfortable last Fall when it was 90 degrees on October 8th and the new A/C was working great! We are happy we chose Hudson Heating Company.
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